Don’t let it get to You

February 2nd, 2012

In our area of specialisation we meet with a lot of clients who are disengaged from the application process. In many of these instances, it isn’t a result of their not trying; it is a result of their not getting the results they are expecting from their ongoing applications.

In the current job market, applicants may receive a follow up call for around 10% of the applications sent out. Recruiters target calling somewhere from 10 –20 applicants for each advertised role, however they could receive in excess of 200 applications.

For some of our clients, the lack of follow up and interest is a result of their resume. Once identifying that the resume is a problem, (engaging a professional to get this right), there will still not be 100% follow up from applications. We advise our clients that if they receive follow up for more than 20% of their applications; they may be one of the lucky ones.

Here is where the disengagement, frustration, and sometimes depression can set in. Regardless if an individual has been applying for roles for only one week, or for some of our client’s in excess of 6 months, not receiving a response will have an impact on an individual.

Regardless how qualified an individual is for a role, unless they are one of the only few qualified individuals in Australia, in many instances you will just become another applicant to the recruiters.

The important aspect of all of this is to stay above your emotions; and not to let it get to you.

Some ways to achieve this include:

  • Do not accept lack of follow up as demonstrating you are not capable of a role. Although you may in your opinion meet the requirements of a role, there are many unwritten requirements that the recruiter will use your resume only to determine your suitability to. You may or may not meet these which could be the reason for not receiving a follow up call.
  • Remain upbeat. Continue to apply for positions and ensure you are prepared for all possible scenarios. By remaining active in the job market you will continue to be able to see the ongoing opportunities available to you.
  • Have faith in your capabilities. Each individual has key skills and capabilities that will be ideal for an organisation. Continue to have faith and confidence in your own capabilities as this will allow you to remain confident throughout all interviews and continue to be able to articulate your strengths.
  • Use the job search to identify professional and personal development opportunities. Once identified, develop a plan that will allow you to start to develop new skills making you more attractive to future opportunities.
  • Request feedback and use it. Requesting feedback will allow you to identify improvements that may assist in increasing your success rate from applications. Some recruiters will provide you this information others will not. Take on board the feedback that you do receive and ensure you make any updates to your application documents, or highlight key capabilities that may previously have not been articulated however deemed important to your application.

Overall, it is important to remember that not receiving a call does not deem that you are not capable as a professional. Professional skills and requirements that an organisation may be looking for are hard to determine from a base job advertisement. Realising that your skills will be suitable for a role will help to drive the motivation needed to continue to apply. Remain active, positive and confident throughout the whole process and you will ultimately remain engaged for as long as the process requires.

Ultimately, you are looking for that 1 ideal job and whether this happens immediately, or after a period of frustration that we have all suffered through. This 1 ideal job will appear given the time and patience required to find it.


Facing a redundancy?

January 29th, 2012

Any form of job loss, particularly in the current job market, is a challenge for any individual. Whether a highly educated senior executive, or a trainee, being advised that you no longer have ongoing employment is a shock to the system.

As a professional organisation, we work with many individuals that are facing redundancy, or have been made redundant. Many of these individuals go through the traditional stages of grief; however some have proven to be slightly more resilient throughout the process. These individuals have helped us to determine what it is that helps an individual move faster through the stages of grief following redundancy, and what attitude supported their own development.

First thing is first, what is a redundancy?

The most important fact is to remember is that a redundancy is in no way a reflection of an individual’s capabilities or work abilities. A redundancy is purely an organisation needing to assess the ongoing employment structure in line with direction and strategy.

If an individual was performing poorly, an organisation has other, easier and cheaper, alternatives to improve performance or disengage the employee. As a redundancy includes a financial severance package, an organisation does not use this as an opportunity to get rid of an employee, rather a position within an organisation.

Stages of grief

We work with the ‘Dancing with Sarah’ model of grief and transition. This is a very effective model to help individuals step through their feelings and emotions following events such as a redundancy. Dancing with Sarah stages include:

  • Shock
  • Anger
  • Resistance
  • Acceptance
  • Help

Traditionally, an individual will work through these stages at varying pace and will move backwards and forwards before reaching ‘Acceptance’ and ‘Help’. A lot of individuals will remain in the ‘Anger’ and ‘Resistance’ stages longer than the others and will transition with more difficulty before moving into acceptance.

When an individual is able to identify and categorise the emotions that they are feeling more effectively, they have a greater result in proactively seeking possible alternative employment opportunities.

Remain Positive

As difficult and as daunting as a redundancy is for everybody, remaining positive is absolutely necessary. Without a positive attitude, individuals are unable to seek future work opportunities effectively and will in turn spend more time holding onto a “Why Me” attitude rather than a “what’s next” attitude. Some key statement to support you in your positive thinking includes:

  • It was part of a strategic plan for the organisation, not a reflection on my individual capabilities.
  • I contributed positively throughout the process by accepting the need for redundancies to occur
  • I have been provided a payment to allow me to consider a new challenge with possibly more financial benefit and growth
  • I have developed additional professional skills by now having been through a redundancy within an organisation
  • I am employable and have numerous skills and capabilities

It is imperative however that following a redundancy you do not sit back for the entire period that was covered by any severance pay. Individuals that immediately start to seek employment, and are able to obtain a new role within this period, also receive the additional benefit of saving any remaining pay for their own personal use. Individuals that wait until they have used up any financial gain from their redundancy before seeking employment have been proven to increase their stress throughout the period which has had a negative impact on the application process.

Understanding redundancy and the stages and emotions that you will go through throughout this period will support any individual when faced with a redundancy. Looking at a redundancy as a benefit to open your eyes to new opportunities, rather than a job loss, will ensure that you get the most out of the situation. Many individuals use this time as an opportunity to look for their ideal career and how to transition across utilising their existing skills. When remaining positive and looking at all options as a result of the redundancy will ensure that you get the greatest and most suitable result for yourself and your career.

 

 


Ring Ring….Ring Ring…..

January 24th, 2012

When applying for jobs, it is amazing how little focus individuals place on the initial contact; the phone call. I am surprised by individuals daily when I discuss the first interview, referring to the initial phone conversation. It takes a fair bit of persuasion, and articulation, until they understand, and accept, that the first point of assessment for a recruiter or prospective employer is the phone conversation.

I am happy to provide here the same scenario I provide my clients when working through this process. It is a very simple scenario but one many of us may be able to relate to. Towards the end of the scenario, I am confident you will start to place the right level of importance on the initial phone call.

The home renovation project scenario

You have a working project at home. You understand you need a carpenter to assist you with the project, you understand the tasks that you want them to perform and your timeline for the requirement, but you wish to understand what it is that the carpenter has to offer you. Possibly, you look online, or through your local yellow pages, to identify carpenters in your area. You start to make some phone calls – you are happy to call 15 carpenters, but ultimately you want a short list of 3 – 5 to meet.

Call number 1; You start at the first call. They don’t answer, and they don’t have voicemail. You move on.

Call number 2; A great start, you discuss your requirements, they provide some suggestions and recommendations. They then highlight to you what they can do and their qualifications and availability. You take some notes, advising them you will talk to your other half and call them back over the next couple of days.

Call number 3; no answer but an automated voicemail – I can’t leave my message in under 10 seconds so you can have it texted to you – you hang up.

Call number 4; they answered. Similar conversation to call number 2. You take some notes and move on.

Call number 5; no answer, no voicemail.

Call number 6; no answer, but voicemail. Oooh, this person sounds articulate and professional, I will leave my details and hope they call back as soon as possible.

Call number 7; they answer, they seem distracted and not articulate. Is that pub music in the background? Is someone yelling for a beer! Oh, you still want to talk. Oh no, you just want to arrange a time to come and see me but don’t want to listen to what I want. Oh ok, thanks I have your details but I will get back to you.

Call number 8; they are on holidays but coming back tomorrow. They sound OK on voicemail, I will leave my details.

Call number 9; repeat of call number 2

Call number 10; What? My mission is what? Leave you a message before the phone explodes? Huh, gee, I don’t want the class clown to build my requirements how can I tell who they are by this silly message. Hang up.

Call number 11; Oh you sound great, oh you are no longer available anymore. Thank you for your honesty and your time, good luck in the future.

Call number 12; Sorry who speaking? I can’t hear you? Sorry, I don’t quite understand? Hang up.

Call number 13; oh you are not actually qualified you do this on the side. Sorry, not interested.

Call number 14; no answer, no voicemail. Shame I am calling from a private number

Call number 15; repeat of call number 2

And there I have my shortlist!

Welcome to a day in the life of a short listing recruiter. I believe by now you will have a clearer understanding of the importance of the first interview, the phone call. Whether or not this is an official interview or not; this is the point in the interview process where you can make or break your successful resume. If you can’t, then there is a high chance you will not be invited to a face to face interview.

Ultimately, through a couple of simple improvements and suggestions, you may improve your results at this stage.

  • Ensure you have voicemail; where people can leave a proper voice message, not a restrictive automated converter that is currently available on the market. Do not have silly voicemail recordings.
  • Do not answer the phone if you cannot talk, may be distracted, or in an environment that may not reflect appropriately on your level of professionalism.
  • Answer the phone articulately. A simple “Hello name speaking” or “Hello this is name” is very quick and easy and very professional.
  • If you do answer and it is inconvenient to talk, ask to call them back within a short timeframe to discuss the situation more openly.
  • Call back as soon as possible.
  • Talk clearly and articulately throughout the conversation – your communication skills are being assessed throughout this process.
  • Keep a copy of your resume and the positions you have applied for with you at all times. I can assure you that you will win brownie points when the recruiter refers to the advert and you can respond, or you ask questions specific to the job advert.

Although these are simple suggestions that are easy to implement, you will be able to more effectively manage the phone interview process. This early stage is a great opportunity to build rapport with recruiters and prospective employers. If this is done well, even if this position is not suitable to meet your requirements, you will find that a recruiter will continue to support you through your application process.


It’s not you, It’s me!

January 18th, 2012

 

In your career you will have many periods of dissatisfaction. You might put it down to the work environment, the tasks that you are doing, your managers, your manager’s manager or a colleague. But sometimes, just sometimes, there comes a point in all of our careers where we just need to sit down and say, it’s not you – it’s me.

We have talked over a number of different posts about the difficult job a recruiter has. Not only are they trying to identify an individual that is capable of completing all of the tasks required in a role, but they are also trying to find this individual that will also fit into the established work environment. The latter being their greatest challenge. We all have experience in failed work placements. Where the recruiter or HR Manager has chosen an ideal candidate, however their character and persona may not have been the right fit to the environment. But what happens if you are this character?

Personally, I have witnessed and been involved across many of these situations, and sometimes, we just have to accept that maybe a mistake has been made. What if you were that individual though? This is where the statement “the grass is always greener on the other side” can have a funny spin! I actually stated to a client only this week that maybe, in their own personal situation, that the grass wasn’t that greener, it really was on fire!

When we are looking for new positions, or organisations are looking to place us in positions, all of the positives are being sold. The organisation has a great team environment, everyone is really supportive, the role is extremely fulfilling and the organisation is extremely supportive of its team members. Any concerns are quickly dismissed with a “no” that isn’t the case at all, normally with demonstrated examples to quieten any alarm bells that might be ringing. This might be the case, but sometimes, the work environment may still not be right for us.

The workplace is, and always will be, volatile and dynamic.

One of my client’s accepted recently what they perceived, and were sold, as an ideal career move, really wasn’t. It was meant to be the next step leading into a very senior position; one they had planned for their entire career. The problem was, 3 months into the placement, the organisation had a restructure resulting in their position changing. This has required the client to reassess where they are at, and ultimately if this organisation still will provide pathways to their career goals. A difficult question, but one that they had to ask.

If you find yourself in a similar situation, there are a number of questions that you need to work through.

  1. Is the role still able to provide me with the opportunity I desire? If not, does the organisation have the structure to support you internally to achieve this elsewhere? Asking this question will allow you to determine how this position will assist you in achieving your goals within your current working environment.
  2. Am I the right fit for the culture? This is a difficult question to ask as in many situations, we have to accept that maybe the feelings that we are having are a result of our own character not being the right fit for the team. If you answer this question honestly, and identify that it may be you that is not fitting well within the team, is there an area for development here? Can you engage support from your manager to determine how to develop to allow you to fit more effectively within the team or organisation culture? If not, do you feel staying with the organisation will be beneficial or should outside options be considered?
  3. Was this position not right for me? Any career move is a challenge, especially when you can never determine all of the aspects of the role throughout the interview process. When asking this question you may be able to determine that this position was just not the right fit for your skillset – it may be too challenging or in many instances, just not challenging enough.

When being placed by a recruiter, it is important to discuss with them any concerns or issues that you may be having during your first 6 months. In a lot of situations, they will be able to provide support and guidance on how to move through some of these, or work with the organisation if required. Accepting that it may be you, and not the position or the organisation, as the reason for dissatisfaction is the first step to determining what it is that you really want, and need, to become the professional that you want to be.

Remember, it is your career not anyone else’s to determine.


What’s in a goal?

January 17th, 2012

Do you have a career goal?

If you are not able to respond to this question, then are you prepared for an interview? This question may be more important to a recruiter than you think. We all know that when attending an interview there are a number of age old questions that recruiters seem to enjoy asking. Whether we like it or not, one of these questions will always relate to career goals, what do you want to be doing in 3 years or even in 5 years?

The purpose behind this question is to understand an individual’s career goals and aspirations. Although this may not be relevant to the type of role you are applying for, this question can be the undoing for what may otherwise be an ideal candidate.

When questions such as this first came to the interview process, people assumed that the recruiter wanted to hear that they were motivated and driven. For this reason many people responded to this question with their aspirations to become CEO; or take over the company within the next 5 years. Although this may be the case for some individuals, when applying for an entry level position within an organisation, candidates were breaking rapport with recruiters and prospective employers by providing such an un-thought out response. Potential employers don’t want to hear that you just want to race to the pinnacle of your career without a plan or acceptance that it takes hard work and determination to get there!

This question is asked to allow the candidate to articulate their career aspirations in some detail. When this is done well, the recruiter is then able to align these aspirations to the ongoing strategy for the organisation and for the team environment. If you are a highly motivated individual, however the work environment does not support this type of character, then this is a determining factor on your suitability to the work environment.

Remember, a recruiter is required to wear many hats. They need to ensure that the one individual that they recommend for an available position will not create conflict in an already established team culture.

When responding to this question, it is important to reference a staged approach to your career development. If you do aspire for management, discuss the types of training or mentoring that you have determined would support you in achieving this goal. In this instance, it is always positive to highlight your own interest in pursuing such development. It can be detrimental outlining that you would expect your organisation to take responsibility for such development unless it is offered as part of a work environment.

Some key points to remember when responding to this question:

  • Align your career goal to the type of position you are applying for
  • Don’t break rapport by being arrogant or rude in your reply
  • Appear thorough by ensuring your reply highlights some form of a plan, even if in high level
  • Never ignore this question or respond that you do not have any career goals
  • Link your career goal to the specific position and organisation through examples of how you may use this position or organisation to support your career goal

Do you desire to know your ideal career or job?

January 13th, 2012

There are numerous times throughout our lives where we look at what we are doing in our career, or what we are planning on doing, and ask ourselves is this really what we want? This might then lead us on a path of research to see what else might possible, however, without a true and accurate understanding of all of the jobs available, and how they link to our interests, most of us just continue on the same, sometimes un-fulfilling,  path that we are on.

This is where career profiling comes in extremely worthwhile. For years, there have been psychometric tools that look into the type of personality that we have, which can then be linked effectively to the type of work environment that would be ideal for us. What most individuals are not aware of is that there is also a number of very effective tools out there that can utilise our personal and professional areas of interest to determine the ideal career or job. These tools are called career profiling tools and are now a permanent offering as part of our career development practice.

The strong interest inventory is now the basis of our career development consultation and is offered as the initial consultation with our clients. The strong interest inventory has been around for many years, however in 2004 was developed into a very powerful online assessment tool that takes around 30 minutes to complete. This tool can only be offered by accredited professionals and following extensive research, Rebecca successfully completed her accreditation in SII December 2011. The purpose for selecting this particular tool for use in the organisation was based on the level of accuracy, as well as the quality of the report provided for our clients to keep. The sample report is accessible through this link and we recommend all individuals to review the report as it will highlight to them the quality of the information available through a simple, low cost, assessment.

As part of the introduction of this service into the business, we are offering the profile report and e-consultation for only $149, normally $199. Many of our competitors provide this service for in excess of $250 however we believe that this report is one of the most powerful tools for all individuals so want to ensure that it is accessible for students through to executives.

We will offer this special until February 15 1012. The process is very straight forward and the report will be developed within 48 hours of completing the online assessment and a suitable time for the e-consultation will be arranged after this time.

We are more than happy to answer any questions at all in relation to the tool and ask that you do not hesitate to email these questions through, or call the office directly for a chat. We are confident that this report will help every one of our clients more effectively understand numerous aspects of their career and current career state.


It’s your Responsibility; no really, it is!

January 11th, 2012

Having worked in a number of positions assisting organisations review cultural and team performance issues, I have regularly been alarmed by the attitude of individuals towards their own career.

When we are children we are asked “What would you like to be when you grow up?”

Generally we are all firemen, doctors, princesses or ballerinas, however, with the pure excitement of this question alone even as children we go off and practice what we believe are the skills needed to achieve our goal.

We are then asked this question again at about 14 or 15. This time we take it a little more seriously; we look at what we are good at, or what we might be bothered doing, and make a more judged decision. We then use this to select school subjects or programmes; requesting assistance from parents and school counsellors for guidance.

Ultimately, we make the decision based on what we want to achieve but the support is always beneficial for making sure we are on the right track.

A couple of years later when we look to completing high school, enrolling in apprenticeship programs, or even enter the work force. We again take responsibility and make a career decision. We get support, we ask for guidance, but we make a decision and do something with that decision.

So far we appear to be on the right track.

All of the above key points in our lives have something in common – we take responsibility. We look at what we want to achieve and we do something about it. We engage support from specialists and family members and we use this to make a judged decision; well most of the time anyway.

We take responsibility for ourselves – for what we want to achieve and for what we need to do to get there.

So why does it seem that it changes once we become a professional?

In many of the assessments that I have undertaken, the result has been very similar. Employees are disengaged, they feel that they are not being provided the opportunities that they believe they deserve and their manager won’t do anything about it. When I ask them for more information about what it is that their manager, or organisation, is not doing for them, I am alarmed by the result.

Ultimately, many professionals believe that the organisation, or their manager, is responsible to drive their career development. Their organisation, or their manager, is responsible for their career, not them.

Does something seem wrong with this perception? Why is it that once we have initiated our career, what we want to achieve and the skills we want to develop now become someone else’s responsibility to initiate? If they don’t, it appears we start to become sour and unmotivated about the organisation we are working for.

When did our career start to become someone else’s responsibility? Is it, and should it be, someone else’s responsibility?

NO

Alarmingly, it is becoming evident that this is now the perception of many individuals once they become a professional. A struggle many managers and business leaders are faced with daily.

Our career, our progression, and our development should never be someone else’s responsibility. In many of the organisations I have worked for, there has been resentment held against individuals that may have excelled because they used their own initiative to excel. Why this happens alarms me each time I witness it. We all have opportunity, whether we have the time or the inclination however may be more the issue that professionals are faced with.

Personally, I know that I don’t have the time to undertake additional study and this is the case for many individuals. But if you have the inclination, have you looked at all the other opportunities that may not require as much time however provide you with the same outcome? Have you engaged the support or guidance to assist you with this?

The first and most important step to excelling in our career is to take responsibility. Once we have taken responsibility, we start to own the problem and the solution. Once we have ownership, it becomes much more obvious what the starting point might be to becoming the professional that we really want to be.

Without taking responsibility for our own career, we are ultimately just accepting a job. A job and a career are 2 very different things and only one will be the most fulfilling.

So what is it that you want, a job or a career? Are you ready to be responsible?

The first step to achieving what you want is to take responsibility. Once you have done this, then you are ready to take the first step to achieving your personal career goals.


Welcome 2012

January 9th, 2012

Welcome Back

Happy New Year! Wow, what a year it has been. We got some people some jobs, we got some people careers, but most importantly – we worked with some great clients! For this reason, we thank you and hope you really enjoyed your break.

2011 was an amazing year for us as an organisation. We increased the amount of consultants that worked with us but we also set some standards. We worked extensively over 2011 to increase Australian Resumè writers awareness that they have to operate under the 2012 CICA professional standards – we told them all about it so no-one can say they weren’t aware! The standards are going to help all of us ensure that we work at the top of our game, but most importantly help our consumers understand when they may or may not be working with a recognised Australian professional. If they aren’t recognised, they may not have the industry knowledge or qualifications to be providing you the service they are selling! If it looks cheap and nasty, a lot of the time it generally is. More about this later in our blog though.

As an organisation, we are determined to make 2012 even better. For this reason, we have launched a new brand. Many of our clients have come to us in Melbourne wanting to only work with a career consultant and for this reason, Recruitment Services & Resumes will now be dedicated to our Victorian clients. The business itself stays the same; however we will focus the consultants within this business on servicing our clients wanting career management and career coaching. Through Recruitment Services & Resumès we are now offering dedicated career management including:

  • Career Profiling: Using the Strong Interest Inventory, working immediately with our client’s to identify their ideal career based on their areas of interest. This is one of the most accurate psychometric tool available and will give each of our client’s a detailed report on their ideal career, ideal industry and ideal working environment. Not to forget about also highlighting the jobs that probably suit them the least! Great for those looking to get more satisfaction, understand why they are not excelling in their current role, or those just looking to make that first career decision! Amazingly enough, the report and a consultation will still be only $199 for the whole of 2012. To see a copy of the report and for more information on SII, click here.
  • Career planning: working actively with an accredited career coach, working through the identified stages of career planning through our personalised career model to identify your career goals then work within this program to target that dream role.
  • Career coaching: working with a career coach to improve the core employability skills such as communication, team work, leadership and motivation to ensure that you remain employable whilst developing yourself professionally to improve your transferrable skills.
  • Group training: throughout the year we will be running various group training programs on resumès, employability skills, interview skills and job search strategies. We will keep you posted about these through our websites and our blogs.

So, you ask, what about those of us just wanting resumès?

This is the exciting part.

As of today, we have launched a new website:

www.writemyresume.com.au

Writemyresume.com.au will be servicing our resumè clients nationally. We won’t be offering face to face rather phone based consulting as an option through this website. The reason for this is we still want to ensure that we are one of the lowest priced Professional Resumè Services in Australia – and we are happy to say that we are still looking this way.

The 2 different business units will allow us to ensure that we direct your enquiry immediately to the right consultant, and immediately be able to arrange your service. This will also support our consultants to ensure that they are working with the client’s in the area that they specialise in. In 2012 we will continue to increase our consultants to support the changing demands of our client’s which is a really exciting time for us.

We are also releasing a book. So watch this space, it will first become available as an e-book through our website and is titled – How to write a winning Resumè; The Australian Way. Coming soon!

So, that is enough about us for the New Year. We have a New Year’s Resolution to blog more often so you will be hearing from us more regularly on all things CAREER.

We want to take a little bit of time now to further highlight the introduction of the standards. This is extremely important for consumers of all services in career management across Australia, and for operators within the industry. If you have any questions about the standards, please don’t hesitate to send us an email and we will contact our association to get you an answer.

2012 – Professionalism and Career Development

For a number of years, the Career Development Industry has been phasing in the industry based CICA professional standards. These standards are focussed on increasing professionalism within the industry; improving the quality and knowledge of operators working as “professionals” within our field.

From January 1 2012, these standards are now in full enforcement.

What this means for us as an industry is quite important. As with the standardisation of accountants some years back, the Career Management Industry is seeking to ensure that all individuals operating across the umbrella services within career development do so in accordance with these standards. The standards look at:

  • Education
  • Industry Experience and knowledge
  • Ongoing professional development
  • Industry awareness
  • Professional conduct
  • Professional ethics and morals

Services that are recognised within these standards as being within the umbrella include:

  • Career guidance counsellors
  • Career consultants
  • Career Coaches
  • Resume writers
  • Employment counsellors
  • Career information specialists
  • Employment support workers
  • Work experience coordinators

And many more.

What this now means as consumers is that you must be aware of these standards so that you can be confident in knowing that you are working with a true professional. In Australia, there are only 11 associations recognised as member organisations of CICA and endorsed. These include:

  • CDAA
  • National Association of Graduate Career Advisory Services
  • National Athlete and Career Education
  • Rehabilitation Counselling Association of Australasia
  • Graduate Careers Australia
  • Career Education Association of VIC/WA/NT
  • Career Advisers Association of NSW and ACT
  • Queensland Association of Student Advisors
  • Queensland Guidance and Counselling Association

For an individual to be recognised as an Australian professional – they should be accredited by one of these associations. The CDAA is the most recognised and the leading association for Career Development within Australia. They have ensured that each of their members has adhered to the requirements of these standards since 2011.

When selecting a professional, it is important to remember that an Australian recognised professional that operates under the Australian standards can only do so if a member of one of the above associations. If they are not working under the Australian standards, then they have not requested for their experience and knowledge to be assessed against the minimum Australian industry requirements; nor are they required to meet ongoing professional development or confirmation that they have the required level of industry awareness and knowledge to support their client’s.

We have been advised by leading industry bodies that to operate as a “Professional” Career Consultant or Resumè writer within Australia then we must operate within these standards. We do; and are now actively leading the improvement of resumè writing standards across Australia through the CDAA.

So, to ensure that you are working with a qualified individual and one that has the current knowledge and industry capabilities, make sure you ask first “Are you recognised as an Australian Professional and a member of an Australian recognised career management association?”